Community Urgent Eyecare Service (CUES)

The Hampshire and Isle of Wight Community Urgent Eye Care Service (CUES) provides urgent assessment, treatment or referral for sudden onset eye problems such as flashes, floaters, vision loss or minor eye injuries.

If you have any problems with your eyes, including the symptoms below, you should first contact a local optician (also known as optometrists):

• A red or painful eye
• Something in your eye, that won't come out
• Sudden change in vision
• Flashes or floaters

Always call first - it is not a walk-in service. You will be able to explain your eye problem after which you may then be given self-care information, booked in for an appointment (virtual or in person), referred to hospital eye services, or referred to your GP practice if there are other health issues that need to be addressed.