Prescriptions

To order your repeat prescription online:

• use your NHS account (NHS website or NHS App)
• use the GP online system SystmOnline

You can also post it in our designated prescription box in the foyer.

Please ensure you include your personal details on your request so we can process it promptly (full name, DOB, address).

We cannot take prescription requests over the phone or by email.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

The average turnaround time for repeat prescriptions is 2 working days, for acute prescriptions is 3 working days.

If you wish to check whether your prescription has been issued, you can:

• check the app or website you ordered your prescription from
• phone us after 1400

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to frequently asked questions:

• Go to Medicines A to Z (nhs.uk)

We have a pharmacy technician, Faye, who is available on Tuesday, Wednesday and Friday for advice and guidance about your medications.

She can review and optimise your medications, check your blood pressure and monitor certain medications to ensure safe prescribing.  Faye aslo leads our smoking cessation service providing clinics on Wednesday mornings.

If you would like to speak to someone at the GP surgery about your prescription, phone us and ask to speak to our pharmacy technician.